In distribution, and business generally for that matter, cash is king. Good businesses watch their expenses and do not take on expenses without knowing what they are getting in return. You need cash to grow your business, so you cannot afford to take high risks. We get it. Personally, I have been responsible for this very thing in distribution and manufacturing based businesses. Keeping a business cash health was a fundamental part of the last 2 jobs I had before striking out on my own. Today, cash flow is the first thing I look at on my financials. When considering Prophet 21 managed support for your business, one of the primary concerns has to be the cost.
When considering Prophet 21 managed support for your business, one of the primary concerns has to be the cost.
After you work with Epicor to establish your Prophet 21 pricing, you should determine if you need additional support from a third-party and how much support you might need.
Pricing for Prophet 21 Managed Support
The pricing for Prophet 21 Application Management can use different models. Here are some common pricing models you might encounter.
Billable Hours
Work is done at one hourly rate and billed on a periodic basis, usually monthly. This can be a good solution if you don’t need a large amount of extra support or your support needs are sporadic and vary from month to month.
Monthly Contract
This means that you are in a contract with the support provider and have a recurring monthly payment. Usually, this is for an agreed upon amount of work and goes to hourly rates if there are overages. This can be a good option if you have steady support needs or are outsourcing all of the support for your company. This can be a less costly option than only paying by the hour.
Atlas offers both options. You can find our rates on our pricing page.
