Streamline order processing, inventory updates, and pricing synchronization with a robust, flexible integration built for growth.
Built for Reliability, Transparency, and Scale
This connector is engineered on a cloud-native platform using Azure containers, ensuring geographic redundancy, improved security standards, and streamlined performance. It removes dependencies on custom Prophet 21 code and operates with standard APIs, making it stable, maintainable, and ready for the future of your business.
Advanced Integration, Simplified
Built on Azure containers, the connector ensures high availability and scalability. It connects to P21 using standard APIs and OData endpoints, eliminating database-level dependencies while maintaining robust data synchronization. Features include SSO support (Microsoft/Google/Okta), configurable authentication, and secure architecture aligned with SOC 2 goals.
How It Works
The connector integrates WooCommerce with P21 via API connections, automatically syncing orders, inventory, and pricing. Customers can configure key elements like customer IDs, locations, and workflows without developer support, thanks to a user-friendly interface.
Secure APIs
Uses secure API connections to link your WooCommerce marketplace with your Prophet 21 ERP
Automated Sync
Automatically sync orders, inventory and pricing between WooCommerce and Prophet 21
Configurable Settings
Configure key settings such as locations, item mappings and order workflows right in the dashboard
Inventory Updates
- Easily map items with automation and manual overrides
- Manage state changes such as allow backorder, out of stock or in stock
- Set thresholds for when items appear in stock or out of stock
- Apply rules by product group, item, or category
- Configure time-based rules for seasonal or promotional periods
These rules provide greater control over how inventory is presented online without altering actual stock levels.
Order Imports
Orders are imported from WooCommerce to P21 using settings that you easily control.
- Prefix order numbers
- Apply default payment terms
- Create packing and approval workflows
- Map carriers
Customize how orders are imported to Prophet 21 with system settings tailored to your business needs.
Pricing Updates
The integration uses P21’s pricing engine for accurate prices every time. All of your P21 pricing rules, price pages, and libraries will apply. Our smart update only updates what has changed, allowing for efficient use of resources and regular pricing updates without slowing you down.
Faster Syncs. Better Accuracy. Greater Control.
Incremental updates ensure only changed items are processed, dramatically improving performance and speed. Inventory updates are based on real activity, while pricing updates leverage Prophet 21’s native pricing engine for continuity across your platforms.
Common Questions
Does this work with on-premises P21 or the cloud?
Both. This connector is compatible with on-premises Prophet 21 as long as you have the API, or Cloud hosted P21.
Does the connector require custom development or changes to P21?
No. The connector is designed to work with standard P21 APIs and OData endpoints, eliminating the need for custom database code, stored procedures, or complex system modifications. This ensures compatibility with most P21 environments and simplifies maintenance and future upgrades.
How does the tool match products in WooCommerce to those in P21?
The connector performs automatic item mapping, which matches products between the two systems based on its P21 item ID, supplier part number, and alternate item identifiers.
Mappings are automatically run on a scheduled timeline, are fully visible to managers, and can be manually edited when necessary, reducing setup time and streamlining troubleshooting.
How does the tool handle complex inventory rules?
Configurable inventory thresholds allow control over availability by item, group, or timeframe.
How secure is the connector?
The platform is built with security best practices, handles PII safely, and supports enterprise authentication methods.
What troubleshooting tools are available?
The system provides event-based logging with drill-down visibility, high-level summaries (e.g., order import success/failure), and detailed execution logs for troubleshooting.
Additionally, the tool’s built-in AI chatbot allows users to ask natural-language questions about inventory logs and securely track order lifecycle events to pinpoint discrepancies or issues.
Finally, Atlas’s team of P21 and development experts is available to provide continued support for more complex issues after your integration goes live.
How secure is the tool's built-in AI chatbot?
AI usage is tightly controlled, utilizing only log-level metadata with no direct access to transactional systems or exposure of customer PII. The chatbot also cannot directly query your Prophet 21 database or WooCommerce.
Does Atlas have tools for other digital marketplaces?
Yes. The platform is designed to be multi-channel capable. Learn more about Atlas’s expert-designed digital marketplace connector, now available for companies integrating eBay and Amazon Sellers into their ecommerce portfolio. Or reach out to discuss additional custom marketplace integrations for Prophet 21.
